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Getting Additional Help

@task features multiple help methods that you can use to get information about using @task. You can use the forums to inquire about @task. The @task staff monitors and answers forum question each business day. @task also features an intra-application help system that lets you access this manual and search other @task help content.

Forums

In addition to this guide, you may want to consult the @task online forums at:

http://www.attask.com/forums/

Within the forums, you can post questions or you can search the forums to find answers to questions that have been posted previously. The forums have the following areas:

As of the date of this publication, there are more than 1000 posts in the forums, so it is likely that you will find the answers to almost any question. However, if you do not find the answer that you need, you can post additional queries in the forums.

Searching the Forums

The forums are searchable and with the amount of information in them, you are more than likely to find the information you need to answer your questions. To search the forums, simply click Search at the right of the toolbar, then type your search term in the field. Optionally, you can click the advanced search option to refine your search. Figure 1.1 displays the location of the search tool on the forum screen.

Figure 1.1: Searching the Forums
Posting to the Forums

If you do not find the answer to your question within the existing threads in the forum, you can write a new post and the @task staff will quickly answer your question (generally within two business hours.) Before you can post to the forums, you must register as a forum user. To register, click register on the left of the toolbar.

Figure 1.2: Register within the Forums

When registering, be prepared to provide the following information:

Additionally, you have the option to receive an occasional email from @task. If you post to the forum, you will receive emails that notify you when there is a reply to your post. In addition to replies from the @task staff, your posts may also receive replies from other helpful forum members.

N O T E : AtTask will not divulge any personal information that you provide within the forums to third parties. Additionally, the only public information will be your screen name. Other information (with the exception of your password of course) is available to @task forum administrators.

Please read our Privacy Policy.

Intra-Application Help

You can access help from within @task. The Help icon ( ) in the upper-right corner of the application lets you access a searchable HTML version of this manual. You can also access and search articles posted to the forum and other @task help and training materials from this location.

Figure 1.3: Search screen